ZenteiQPrivacy Policy

Latest Update: November 1, 2023

Overview

This Policy (hereinafter referred to as "Policy") explains the way of treatment of the information which is provided or collected in the web sites on which this Policy is posted. In addition, the Policy also explains the information which is provided or collected while using the applications of Keytalk AI, Inc. (hereinafter referred to as “Company”) which exist in the websites or platforms of other company.

The Company is the controller of the information provided or collected in the websites on which this Policy is posted and while using the applications of the Company which exist in the websites or platforms of other company.

Through this Policy, the Company regards personal information of the users as important and inform them of the purpose and method of Company's using the personal information provided by the users and the measures taken by the Company for protection of those personal information.

This Policy will be effective on the 10th day of May, 2023 and, in case of modification thereof, the Company will make public notice of it through posting it on the bulletin board of Company's website or individual notice through sending mails, fax or e-mails.

Method of Collection

The Company collects users' information in the following ways:

  • By which users enter their personal information online
  • By which personal information is collected offline, such as fairs, conferences, and events
  • By which personal information is collected through automatic generation and collection.
  • The Company may collect information directly provided by users.
  • Users may reject the collection and use of optional items.

Collected Information

The Company regards personal information of the users as important and informs them of the purpose and method of Company's using the personal information provided by the users and the measures taken by the Company for protection of those personal information.

Disclosure of Collected Information

Except for the following cases, the Company will not disclose personal information to a third party:

  • By which users enter their personal information online
  • For carrying out services, the Company commissions external professional companies
  • If required to be disclosed by the laws and regulations.
  • The Company does not provide users' personal information to a third party except for the following.
  • When the user selects to receive information about products and services of certain companies.
  • Other cases where the user gives prior consent for sharing his or her personal information.
  • If required to be disclosed by the investigative agencies for detecting crimes in accordance.

Cookies and Similar Technologies

The Company may collect collective and impersonal information through 'cookies' or ‘web beacons’. Cookies are very small text files sent to the users' browser by the server used for operation of the Company's websites and stored in the hard disks of the users' computer. Web beacons are small pieces of code that exist on websites and emails. By using web beacons, we may know whether a user has interacted with certain webs or the contents of an email. These functions are used for evaluating, improving services, and setting up users' experiences so that much-improved services can be provided by the Company to the users.

User’s Right

If, to exercise the above rights, a user uses the menu of 'Changing Information' of the website or contacts the Company by writing, call or email, the Company will take measures without delay: The user may request the Company to take action regarding the processing of personal information under the relevant laws and regulations.

Security

In handling personal information of the users, the Company takes the following technical measures to ensure safety in preventing loss, theft, leakage, alteration, or damage to the personal information.

  • The user's personal information is protected by a password, and the files and transmission data are encrypted or protected by file lock functions.
  • The Company takes measures to prevent damage caused by computer viruses by using vaccines programs.
  • The Company adopts a security device and data encryption function to ensure the safety of the system.
  • The Company takes measures to prevent any damages from hacking or theft of personal information by an outsider, including operating an intrusion prevention system.

Information of Children

The Company will take measures to comply with laws and regulations for protecting the personal information of children.

Modification of Protection

The Company may modify its privacy protection measures at any time to ensure that users' personal information is safeguarded in accordance with the highest standards. Users will be notified of any significant changes to this Policy through the Company's website.

Others

Considering it engages in global businesses, the Company may provide users' personal information to companies located in other countries for the purpose as expressly stated in this Policy. For the places where the personal information is transmitted, retained, or processed, the Company takes reasonable measures for protecting that personal information.

The website, product, or service of the Company may include links to third-party sites, and the privacy protection policy of the third-party site may be different. Thus, it is required for users to additionally check the policy of a third-party site linked to the Company's site.

If the user resides in California, certain rights may be given. The Company prepares preventive measures necessary for protecting personal information of members so that the Company can comply with online privacy protection laws of California. In case of leakage of personal information, a user may request the Company to check the leakage. In addition, all users on the website of the Company can modify their information at any time by using the menu for changing information by connecting their personal account. Moreover, the Company does not trace the visitors of its website nor use any signals for 'tracing prevent'. The Company will not collect and provide any personal identification information through ad services without the consent of users.

In principle, the Company destructs personal information of users without delay when the purpose of its collection and use has been achieved, or the legal or management needs are satisfied, or users request. If it is required to retain the information by relevant laws and regulations, the Company will retain member information for a certain period as designated by relevant laws and regulations.

Contact Information

To protect the rights of the members and handle complaints related to personal information, the Company has designated the relevant departments and person in charge. If you have any complaints related to your personal information while using the Company’s services, please report it to the person in charge. The Company will quickly and sufficiently respond to the users’ reports.

  • Person in charge of privacy protection and customer service: [Name] / [Contact information]
  • Designated department: [Department Name] / [Contact information]